[Rakuten Mobile User Reviews] Real Feedback on Benefits and Drawbacks 📱✨

Rakuten Mobile is a carrier with many advantages, such as affordable plans, unlimited data, and integration with the Rakuten ecosystem. Here, we’ve gathered real user reviews to explain its strengths and weaknesses in detail! 💡

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🌟Benefits of Rakuten Mobile

1️⃣ Affordable Pricing Plans

The “Rakuten Saikyo Plan” is simple, with charges based on the amount of data used:

• 0–3GB: ¥1,078/month (tax included)
• 3–20GB: ¥2,178/month
• 20GB+ (Unlimited): ¥3,278/month

User voice:

“This is my first time using Rakuten Mobile and it’s been great! I haven’t noticed the network issues people talk about, and above all, it’s cheap!” (Male, 30s)

“Unlimited data at this price is far cheaper than other carriers! Perfect for me since I use a lot of data for video streaming and remote work.” (Male, 20s)

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2️⃣ Earn and Use Rakuten Points

With Rakuten Mobile, you earn 4x more points on Rakuten Ichiba shopping. Points can also be used to pay your mobile bill.

User voice:

“I often shop on Rakuten Ichiba, so I accumulate points quickly. Being able to pay my phone bill with points is a big plus!” (Female, 40s)

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3️⃣ Free Calls

Using the Rakuten Link app, domestic calls are free. Even calls from overseas to Japan are free.

User voice:

“I talk to family and friends a lot, so having free calls is a huge help. My monthly phone costs dropped significantly!” (Female, 20s)

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4️⃣ Unlimited Data in Rakuten Coverage Areas

Within Rakuten’s network area, users enjoy unlimited data without worrying about gigabytes.

User voice:

“Since I use a lot of data for remote work, unlimited data is great. The connection speed is stable and comfortable.” (Male, 50s)

5️⃣Great for Overseas Users – Free 2GB Roaming!

Rakuten Mobile supports roaming in 69 countries/regions at no extra charge.
Users get 2GB of free high-speed data per month, plus international calls and SMS. This makes it convenient to use Google Maps, LINE, or browsing while traveling.

User voice:

“In tourist areas and cities abroad, people are generally satisfied with the speed and stability for normal use like Google Maps, LINE, and web browsing.”

“Once set up, it works immediately after arriving abroad. No need to buy extra devices or local SIMs.” (Male, 50s)

🧐 Drawbacks of Rakuten Mobile

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1️⃣ Network Quality Varies by Area

Outside Rakuten’s coverage, the partner network (au) is used, which may result in slower speeds depending on the area.

User voice:

“In rural areas, Rakuten’s signal can be weak, which is inconvenient at times. But since the partner network is available, it’s not a major issue.” (Male, 40s)

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2️⃣ Customer Support Needs Improvement

Support is mainly online, which may feel inconvenient for those preferring in-person service.

User voice:

“Since inquiries are mostly via chat, I feel uneasy when urgent support is needed. But once you get used to it, it’s manageable.” (Female, 30s)

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🎁 Who Should Choose Rakuten Mobile?

• Heavy data users: Unlimited plan lets you use without worrying about data caps.
• Rakuten ecosystem users: Easier to save with bonus Rakuten points.
• Frequent callers: Free calls via Rakuten Link app.

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🔍 Summary

Rakuten Mobile offers significant benefits such as affordable pricing, unlimited data, and integration with Rakuten Points. While network coverage and customer support still have room for improvement, overall user satisfaction is high.

User voice:

• “It’s really recommended for anyone who wants to cut communication costs or make the most of the Rakuten ecosystem. I plan to keep using it!” (Female, 50s)

If you’re considering Rakuten Mobile, these real user experiences may help you decide! 📱✨

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