Overview

For those considering canceling their Rakuten membership, this article provides a step-by-step explanation of the specific cancellation procedures. It also covers the necessary preparations, precautions, and frequently asked questions to help you proceed smoothly.

Introduction

Some Rakuten members may be considering canceling their membership. Although the cancellation process may seem complicated at first glance, it can be done smoothly by following the correct steps. This article provides an easy-to-understand explanation of how to cancel your Rakuten membership.

Preparation Before Cancellation

Before starting the cancellation process, check the following points to proceed smoothly:

1. Confirm login information: Have your Rakuten member ID and password ready.
2. Check unused points: Points will expire after cancellation, so it is recommended to use them up.
3. Confirm subscriptions and reservations: You may need to cancel them before proceeding with the cancellation.

Step-by-Step Guide to Cancellation

1. Log in to the Rakuten member page (my rakuten)
   • Access the official Rakuten website and log in with your Rakuten member ID and password.
2. Access the “Register/Confirm/Change Member Information” page
   • After logging in, go to the “Register/Confirm/Change Member Information” page from My Page.
3. Click the “Cancel Rakuten Membership” link in “Account and Security”
   • Click the “Cancel Rakuten Membership” link in the “Account and Security” page.
4. Select the reason for cancellation
   • A screen will appear to select the reason for cancellation. Choose the appropriate reason.
5. Confirm the cancellation procedure
   • Confirm the details of the cancellation procedure and click the “Cancel” button if there are no issues.
6. Confirm the completion of the cancellation
   • Once the cancellation process is complete, a confirmation email will be sent. Check the email to confirm that the cancellation is complete.

Precautions After Cancellation

1. Expiration of points: Unused Rakuten points will expire after cancellation, so it is recommended to use them up beforehand.
2. Stopping email newsletters: You may still receive email newsletters from Rakuten after cancellation. If unnecessary, follow the unsubscribe procedure from the link in the email.
3. Restrictions on re-registration: Once canceled, you may not be able to re-register with the same ID. If you might use the service again, be cautious.

Frequently Asked Questions

Q1: Is there a fee for the cancellation procedure?
A1: No, there is no fee for the cancellation procedure.

Q2: Can I re-register as a Rakuten member after cancellation?
A2: Yes, you can re-register, but you may not be able to use the same ID.

Q3: Can I restore points after cancellation?
A3: No, you cannot restore points that expired after cancellation.

Summary

The Rakuten membership cancellation procedure can be easily completed by following the correct steps. By preparing necessary items in advance and proceeding step-by-step, you can smoothly complete the cancellation. We hope this article will be helpful for those considering canceling their Rakuten membership.

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