Introduction

In the past, Japanese mobile phones had a contract known as the “2-year binding contract.” This contract would automatically renew every two years, and if you did not cancel during a specific month, you would have to pay a penalty of about 10,000 yen for early termination. This has been abolished due to a legal revision, making it easier to switch to other carriers for future mobile contracts. Of course, there are no such bindings with Rakuten Mobile. You can start a contract at any time and cancel it whenever it is no longer needed.

Fees at the Time of Cancellation

When canceling Rakuten Mobile, the full monthly fee for the month in which the cancellation procedure is performed will be charged. This is because the usage fee for the month in which the cancellation procedure is performed is not prorated. Therefore, it is important to consider the timing of the cancellation procedure. For example, even if you cancel at the beginning of the month, the full monthly fee will be charged, so it is more economical to cancel at the end of the month. Additionally, the cancellation procedure can be easily done online, reducing the hassle of the process.

Details of the Cancellation Procedure

The cancellation procedure for Rakuten Mobile is explained in detail on the official website’s guide page. It includes the flow of the cancellation procedure, necessary documents, and points to note, so be sure to check it if you are considering cancellation. The cancellation procedure is as follows:

1. Open the “Contract Plan” screen on My Rakuten Mobile.
2. Tap “Proceed to various procedures” under “Other procedures.”
3. Tap “Cancel” under “Cancellation procedures.”
4. Select the reason for cancellation and enter the necessary information.
5. Complete the cancellation procedure. Once the cancellation procedure is completed, a confirmation email will be sent. It is important to check the period until the cancellation procedure is completed and the billing after cancellation.

Summary

Understanding Rakuten Mobile’s contract period and cancellation fees is very important when considering a contract. Since there are no contract periods or penalty fees with Rakuten Mobile, users can start a contract freely and cancel whenever they no longer need the service. For specific contract details and cancellation conditions, it is recommended to contact Rakuten Mobile’s official website or sales team directly. This will help you choose the best plan for you and avoid unnecessary costs. Enjoy a comfortable mobile life by taking advantage of Rakuten Mobile’s flexible contract plans.

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