As you get used to life in Japan, using LINE to stay in touch with friends becomes second nature. But have you ever found yourself in a situation where LINE just isn’t enough — like when you need to deal with government procedures, contact a bank, or make inquiries at a hospital?

When you need to reach official institutions or companies back in your home country, many people hesitate because of international call charges. That’s exactly where Rakuten Mobile’s “Rakuten Link” becomes a powerful tool to support your life in Japan.

▮Smart Ways to Use “LINE” and “Rakuten Link” Together

LINE is a tool for sharing photos and videos and having casual conversations with family and friends you already know. Rakuten Link, on the other hand, is best used as a “phone for navigating social life smoothly.”

The role of LINE ▶︎ Everyday conversations with friends and family, sharing photos and videos.
The role of Rakuten Link ▶︎ A “globally compatible phone” that connects you anywhere — government offices, banks, hotels, hospitals, restaurants — as long as you have a phone number, even if the other party doesn’t use LINE.

By using these two tools together, you can handle both your personal and official communications without stress.

▮Free Calls to Any Number — Whoever You’re Calling (Supported Countries)

The strength of Rakuten Link is that you can make calls simply by dialing a phone number — no app required on the other end. And for designated countries and regions, those calls are free of charge.

When calling a government office or bank in your home country from Japan, the other party doesn’t need to have any app installed. As long as it’s a designated country or region, calling a regular phone number is free.

Whether it’s an urgent situation like “the city hall back home contacted me about a document issue” or “I need to cancel my bank card right away,” the peace of mind of being able to call immediately without worrying about charges is a huge support for foreigners living in Japan.

▮A “Safety Net” That Supports Your Life in Japan

Rakuten Link is a phone service that uses data communication. This means that with a Wi-Fi connection, you can smoothly make calls to family and official institutions overseas.

Official procedures: Inquiries about passport renewal or contacting the tax office in your home country.
Emergencies: Contacting an overseas credit card company or bank.
Reservations and confirmations: Booking a clinic for a visit home, or confirming details with a local hotel.

LINE is ideal for everyday conversations with friends and family, but depending on the relationship and situation, there are times when contacting someone via a “phone number” is necessary — for official procedures, business, and more.
In those moments, having “Rakuten Link” as an option alongside LINE makes life in Japan even more secure and smooth.

▮Make Life in Japan More Comfortable. Make Rakuten Link Your Ally.

Why not reconsider your communication setup to live more conveniently and with greater peace of mind in Japan?

With Rakuten Mobile, you can sign up online without visiting a store, with activation possible as early as the same day. Use LINE and Rakuten Link together to enjoy an even smarter life in Japan.

※ Please be sure to check the official site’s list for countries and regions eligible for free international calls.
Details here＞

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