Are you considering Rakuten Mobile but worried about what happens if you need to cancel soon? Here is the bottom line: Rakuten Mobile has no minimum contract period (no “lock-in” period). While you are free to cancel at any time, please note that a “cancellation administrative fee” applies if you cancel within one year of starting your service. After one year, there are no cancellation fees at all.

1. Why Rakuten Mobile is a Worry-Free Choice

Rakuten Mobile is designed to be flexible for users. Here are three key points:

• No Minimum Contract Period: There are no long-term commitments, meaning no penalties for canceling at any time.
• No MNP Transfer Fees: There is no charge for taking your current phone number to another carrier.
• No Initial Fees (with conditions): New sign-up administrative fees are free for up to 4 lines under the same name (a fee of 3,850 yen may apply from the 5th line onwards).

The “no lock-in” policy makes it easy to try the service to see if it fits your needs. However, please be aware of the “cancellation administrative fee” for early termination, which we explain below.

2. Important Note: Cancellation Fees within One Year

While there is no contract lock-in, there is one exception: If you cancel within one year of starting your service (as of April 1, 2025), a cancellation administrative fee will be charged.

• Rakuten Saikyo Plan, etc.: Up to 980 yen (1,078 yen including tax).
• Rakuten Saikyo U-NEXT Plan: 1,000 yen (1,100 yen including tax).
• After One Year: 0 yen (No fees regardless of when you cancel).

Compared to traditional carrier exit penalties, this fee is very low. It is best to understand that while there is a small fee for canceling within the first year, it becomes completely free thereafter.

3. Billing Rules for Your Final Month

Beyond the cancellation fee, please keep the billing rules in mind:

• Final Month Billing: You will be charged for usage from the 1st of the cancellation month until the actual cancellation date. Since the Rakuten Saikyo Plan uses a tiered pricing structure based on data usage, canceling while your data consumption is low will result in a lower final bill.
• Device Installments: If you are paying for a smartphone in installments, those payments will continue until the device is fully paid off, even after you cancel your mobile plan.
• Campaign Terms: Point-back campaigns often have specific eligibility requirements. Since short-term contract cycles are not the intended use, we recommend checking the terms and conditions of each individual campaign before signing up.

4. How to Cancel

All cancellation procedures can be completed via the “my Rakuten Mobile” app or website. There is no need to visit a store.

• Switching to another carrier: If your new carrier supports the “One-Stop” transfer system, you do not need to obtain an MNP reservation number. The process will be completed automatically when you sign up with the new carrier (please check with your new carrier for their compatibility).
• Canceling entirely: You can complete the process by selecting “Contract Plan” in the “my Rakuten Mobile” menu and clicking the “Cancel” button.

Summary: Easy to Try, with a Small Note on Early Cancellation

Rakuten Mobile has no contract lock-in and no MNP transfer fees. Just remember that a small cancellation administrative fee (approx. 1,100 yen) applies if you cancel within the first year. After one year, this fee becomes 0 yen. If you are unsatisfied with your current service or considering a new phone, you can sign up with confidence knowing these terms.

*Information is current as of August 2026. Please always check the official Rakuten Mobile website for the latest campaign terms and service rules.

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